FREQUENTLY ASKED QUESTIONS
Where are you located?
We are predominantly an online store based in High Places, Cape Town, South Africa. We also have walk-in store stockist in Bedfordview, Johannesburg.
Gaia Berry stockist in Johannesburg/Gauteng
Downtown Sugar and Spice
19 Kloof Road,Oriel, Bedfordview, Johannesburg, 2008
071 549 7295
How long does delivery take?
Delivery time takes between 3-5 working days depending on your location within South Africa. An email from The courier guy (www.thecourierguy.co.za) will be sent to track your order throughout this process.
Your refund includes the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.
How do I know which products I need to take to suit my needs?
Go to our Menu bar and click on Ailments. Scroll down to your condition, there you will find the recommended products to meet your needs. If you are still unsure feel free to Whatsapp us on 072 893 9308.
Do your products guarantee a pregnancy?
Unfortunately, as hard as we try we cannot control the gift of life in any form.
How long will it take me to conceive?
Each woman's body is different, some women use our products for one month and get results for others longer. The recommended usage time however for best possible results is 3 months.
Do I take the supplements during menstruation?
With our cleansing range, no consumption during the time of menstruation.
Can I have intercourse with my partner while using the products?
Yes, since conception is the goal.